Buyback Program

The most sustainable thing we can do as a business is design for longevity. We developed the Jack with Iroko Wood—a sustainable hardwood teak alternative—designed to last 50-100 years. Our sofas are intended to be a member of your family for life. 

That said, we understand that with time comes change and some of you may need to part with furniture down the line. When that time comes, we ask that you please let us know so we can offer to buy it back from you. We do not want that frame to see a landfill.

In the event that you decide to part ways with your Jack, please send an email to with the following information: Order #, pictures showing its current condition, and the reason you’re parting with it. If it’s deemed a sustainable buyback by our team, we’ll offer you up to 50% of your money back in cash or store credit.

Please note that the zipcode of the return and the condition of the product determine if a product is eligible for the program and the exchange value offer.